Our Delivery Culture
VERITAS is comprised of a team of dynamic, highly experienced, qualified and like-minded professionals that have a collaborative and inclusive approach to delivering high quality value for money advisory services.
We are passionate about our work and the quality of our services and want to make a difference. Our collective goal is to deliver independent, reliable, objective, dependable and sustainable solutions for our clients that will deliver superior outcomes and in doing so, positively contribute to the broader business community and to our society.
Our approach to service delivery is at all times considerate and flexible, so that we can meet both our clients requirements and expectations, and the needs of our personnel to achieve work life balance.
Our personnel are advocates for our clients and champion their strategic objectives and business programs.
Our Management Systems
VERITAS has implemented an integrated management system (IMS) to provide direction to its management, staff, contract personnel and business partners (collectively termed personnel) to provide clarity and foundation for the safe and effective delivery of our Total Asset Life Cycle Advisory services.
VERITAS as a differentiated and independent advisory service offering in the Asia Pacific Region, delivers value to its clients by:
· Maintaining an integrated engagement/project delivery system and supporting guidelines;
· Obtaining a clear understanding of our Client’s motives, requirements and strategic objectives;
· Engaging and collaborating with our Clients to manage change and meet deliverable requirements;
· Mobilising specialist and competent senior resources with deep sector and industry experience;
· Incorporating leading international practices and engineering-based solutions to our work;
· Providing continuous direction, guidance and innovation in our services;
· Being considerate and flexible at all times in our approach to delivery;
· Being advocates for our Clients and championing their business programs; and
· Meeting our Clients’ needs and proactively engaging with their business.
To achieve the above objectives, VERITAS applies its integrated management system to monitor and manage system performance and delivery metrics.
Supporting VERITAS’ IMS is a suite of policy documents that define our approach to delivery. These policies are available in the VERITAS SharePoint site and furthermore, are featured throughout the firm’s formal induction process.
As part of its continuous improvement program, VERITAS regularly and critically reviews and evaluates its performance and applies learnings and opportunities for improvement to both its management system and service delivery methodologies.
VERITAS undertakes regular Client Satisfaction Surveys (CSS) on medium to longer term engagements and at the completion of shorter projects and initiatives. These surveys measure Client Satisfaction using a 100-point system and is an integral part to maintaining focus of VERITAS to delivering high quality valued outcomes for our clients.
The survey covers several critical dimensions that includes the performance of VERITAS Delivery Team and is an important element of VERITAS’ continual improvement process. The surveys specifically measure VERITAS’ performance across four key attributes: Personnel, Quality, Methodology, and Values.
VERITAS’ averaged CSS from all completed projects since the firm’s inception in 2017 is 95.0%.
This achievement is not only great recognition for our excellent performance in the delivery of our total asset lifecycle advisory services, but also provides our clients and partners with demonstrable assurance and justified confidence in our capabilities.
A number of state and federal government organisations have implemented pre-approval and consulting panel schemes to simplify the procurement of professional services. VERITAS’ suite of Total Asset Life Cycle Support Services has been reviewed and approved by for inclusion in advisory / consulting services panels by number of state and federal government organisations that include:
NSW Government Panel SCM0005: Performance and Management Services
VERITAS’ suite of Total Asset Life Cycle Support Services has been approved with the NSW Government Pre-Qualification Scheme: Performance and Management Services (Panel SCM0005).
NSW Government Panel SCM0020: ICT Services
VERITAS has been approved with the NSW Government Pre-Qualification Scheme: ICT Services (Pannel SCM0020).
Working With Us
VERITAS is always on the lookout for outstanding professionals to join our team that are passionate about their work, want to make a difference and are committed to actively contributing to society and our environment.
VERITAS offers a dynamic, flexible and challenging work environment, scope for growth & continuous professional development, and exposure to a variety of clients that operate across a number of industry sectors.
We offer competitive remuneration and if this sounds like you, please submit an expression of interest to firstname.lastname@example.org
No unsolicited agency CVs will be accepted.